Ticket Central - New Students

Students

ENTER LOTTERY

STUDENT TICKETING CENTER

Please click here view the terms and conditions.

Below is ticket information for Auburn first year student ticket lottery. If you have questions, please contact the Athletics Ticket Office at (855) 282-2010, option 1, or email us at tickets@auburn.edu.  

Important Dates & Information

  • The first day to order Student Season Tickets or start Entering the lottery is Thursday, June 20, 2024 (10 a.m. CT).
  • The deadline for first-year students to register for the Student Ticket Package Lottery is Monday, July 22, 2024 (11:59 p.m. CT). The lottery will run on Tuesday, July 23, 2024.
  • The deadline to order/cancel student tickets is Monday, August 19, 2024.
  • Student Away Game Ticket pick-up begins August 22, 2024 at the Neville Arena's Scholarship Ticket Office beside the Charles Barkley statue.
  • The Student Guest Pass Lottery will run on Wednesday, August 20, 2024, for the limited amount of guaranteed, individual game guest passes. Students who win the guest pass lottery must purchase their guest pass by Friday, August 23, 2024 (5 p.m. CT). Additional guest passes might become available throughout the season at the Football Student Ticketing Center at aub.ie/aufstc.

Order Tickets

Season ticket order availability for currently enrolled students is based on the number of completed semester hours at Auburn. Student ordering begins June 20, 2024 at 10 a.m. CT. Below is a complete list of order dates for Auburn students.

Auburn Ticket Office

Location
Neville Arena - Scholarship Entrance

Office Hours
Monday-Friday, 7:45 a.m. to 5 p.m. CT

Phone
(855) 282-2010, Option 1

HOW TO ENTER THE STADIUM

Mobile Tiger Card Only

Ticket Office: Students Mobile Tiger Card

You will tap your phone's camera to the reader at gates 5-8, and wait for a green light to enter.

Download Mobile Tiger Card here.

FAQ ON MOBILE

CAN I USE MY WATCH AND MY PHONE TO ENTER?

No, you can only use your phone to enter.

WILL FACES BE CHECKED ON THE MOBILE CREDENTIAL?

Yes.

WHAT HAPPENS IF MY PHONE DIES ON GAMEDAY?

You can still tap your phone if your battery is dead.

HOW WILL GUEST PASSES WORK THE INCORPORATION OF MOBILE CREDENTIAL?

Guest passes will still be a separate ticket, which you will need to scan in separately with your phone at Gate 6.

DO I HAVE TO GIVE MY PHONE TO SOMEONE ELSE TO ENTER IF I CAN'T ATTEND?

No, you need to return your ticket so that it can be claimed by another student.

Register for the Lottery

Students with no previous hours at Auburn, including freshmen and transfer students, will enter a lottery for football ticket packages after the student is enrolled for classes. The deadline for first-year Auburn students to register for the lottery is July 22, 2024 by 11:59 p.m. CT. The lottery will be conducted on July 23, 2024. On July 23, 2024, there will be no access to the My Campus system. Students will receive an email notification of lottery results. The My Campus system will be available again within the next few days after the lottery is run.

To enter the lottery:

  1. Register for fall classes - only first-year students enrolled in the Fall Term at Auburn may enter the lottery.
  2. Log on to AUAccess and go to My Campus tab. Click on "Register for Lottery" in the Student Athletic Ticket Orders box.
  3. Select desired ticket packages. Students must select the largest package before selecting smaller packages.
  4. An email confirmation of lottery registration will be sent to the student.

Ticket Packages Available for First-Year Students

ORANGE PACKAGE - $150
Alabama A&MAug. 31
New MexicoSept. 14
OklahomaSept. 28
VanderbiltNov. 2
ULMNov. 16

 

BLUE PACKAGE - $150
CalSept. 7
New MexicoSept. 14
ArkansasSept. 21
ULMNov. 16
Texas A&MNov. 23

 

WHITE PACKAGE - $125
New MexicoSept. 14
ArkansasSept. 21
ULMNov. 16
Texas A&MNov. 23

 

2-GAME PACKAGE - $50
New MexicoSept. 14
ULM Nov. 16

In order to increase the number of students who are able to receive tickets, only partial season ticket packages will be offered to first-year students. First-year students are not able to purchase a full-season ticket package for 2024.

ORDER STUDENT TICKETS

  1. Make sure all of your accounts are cleared with Student Financial Services.
  2. Register for fall classes - only students enrolled in the Fall Term at Auburn may order student tickets.
  3. Have your Student User Name, Password, and DUO application on your phone ready.
  4. Log on to AUAccess and go to the My Campus tab. Click on "Order Tickets" in the Student Athletic Ticket Orders box, read and accept the terms and conditions for ordering student tickets.
  5. Read the instructions and follow them carefully to place your student ticket order or enter the new student ticket package lottery. You will also be able to enter the initial guest pass lottery for any individual games that are in the package you are ordering.

To verify your order, log out of AUAccess and log back in. Click "Verify Ticket Order." Do not click "Order Tickets" or you will risk canceling your current order.

If a student's desired ticket package sells out, periodically check the site for cancelations. When a student cancels his or her tickets, those tickets are immediately available in the system for purchase. The deadline to order or cancel student tickets is August 19, 2024.

STUDENTS WITH DISABILITIES

Wheelchair seating is available for students in Section 25. Due to the large number of fans, people with special needs (e.g. those with disabilities, health concerns, elderly, etc.) are encouraged to plan on entering/exiting the stadium prior to peak times.

Enter the stadium at least 45-60 minutes before kick-off. Exit prior to the end of the game or make plans to remain in your seats for 45-60 minutes after the game for consideration of your health and safety.

Away Game Tickets

Students must purchase a ticket package in order to be eligible to purchase away game tickets. Away game tickets are limited to one per student, subject to availability. First-year students may log on to My Campus on or after July 23, 2024 to view available away game tickets.

2024 Student Away Game Tickets:

  • Oct. 5 at Georgia (Athens, GA) - $170
  • Oct. 19 at Missouri (Columbia, MO) - $80
  • Oct. 26 at Kentucky (Lexington, KY) - $105
  • Nov. 30 at Alabama (Tuscaloosa, AL) - $200

The deadline to order or cancel student season packages and away game tickets is Aug. 19, 2024.

Student away game pick-up begins August 22, 2024 at the Scholarship Box Office at Neville Arena. All away game tickets must be collected at one time. Tickets are issued on a first-come, first-served basis. No exchanges or returns.

Ticket Pool

Students can now donate their ticket back to a ticket pool. The ticket pool is first come/first served. Any student who does not have a ticket for a game can request a free ticket from the pool.

Penalty Points

Given the creation of the ticketing pool, there must be a system to hold students accountable to return their unwanted tickets. As a result, more students who want to experience gameday will have the opportunity and the student section should be filled.

  1. Students will receive no penalty if they return their unwanted ticket to the pool before midnight the Sunday night prior to the game.
  2. Students will receive 1 penalty point if they return their ticket after Sunday at midnight but before 5 p.m. on Friday before the game, the point at which tickets may no longer be returned.
  3. Students will receive 2 penalty points if they fail to attend the game or fail to arrive by the start of the 2nd quarter.
  4. If a student receives 4 or more points during the season, they will lose post-season (bowl and championship games) ticket privileges and will be dropped below first-year status during ticket orders the following season.

Ticket Payment/Cancelations

Student football tickets will be billed no later than the September E-Bill.

The deadline to cancel tickets is August 19, 2024. After this date, cancelations will not be accepted. There will be no refunds for any reason. Please make sure that you will be enrolled for the Fall Term. Withdrawal from school will not automatically cancel your order and clear your charges. Student tickets cannot be used if not enrolled in Fall Term classes. You will be held responsible for tickets ordered. No exceptions.

Please click here to review the terms and conditions.

FAQ

Below are answers to frequently asked questions for Auburn student tickets. If you have additional questions, please contact the Athletics Ticket Office at (855) 282-2010 option 1, or email us tickets@auburn.edu.

WHAT IF STUDENT SEASON TICKETS ARE SOLD OUT?

If student season tickets sell out, continue to monitor My Campus for cancelations. When a student cancels his or her tickets, those tickets are immediately entered back into the system for sale.

WHEN IS THE LAST DAY TO ORDER/CANCEL MY STUDENT TICKET?

The last day to order or cancel tickets is August 19, 2024.

HOW DO I PAY FOR MY STUDENT TICKETS?

Student football ticket charges will be added to the eBill no later than the September statement.

WHAT IS THE REFUND/CANCELATION POLICY?

The deadline to cancel tickets is August 19, 2024. After this date, cancelations will not be accepted. There will be no refunds for any reason. Students should make sure they will be enrolled for the Fall Term. Withdrawal from school will not automatically cancel an order or clear the charges. Student tickets cannot be used if a student is not enrolled in Fall Term classed. Students will be held responsible for tickets ordered. No exceptions.

DO MY STUDENT SEASON TICKETS INCLUDE AWAY GAMES?

No, but students who order a ticket package for home games are eligible to purchase away game tickets. Away game tickets are limited to one per student and are subject to availability.

CAN I SUBMIT MY NAME FOR MORE THAN ONE PACKAGE IN THE LOTTERY?

Yes, students must select the larger ticket package before selecting smaller packages. If selected, students will only receive one of the packages.

HOW WILL I KNOW IF I'VE BEEN SELECTED IN THE LOTTERY?

Email notifications of the lottery results will be sent the same day as the lottery (July 23).

DO I NEED TO DO ANYTHING TO GET MY TICKETS IF I'M SELECTED?

No, once a student is selected for a ticket package, the sale is automatic. The selected ticket package will be automatically added to the student's account.

WHAT IF I DIDN'T ENTER THE LOTTERY AND I'M A FIRST-YEAR STUDENT?

After the lottery is complete (July 23), first-year students who did not receive tickets through the lottery are encouraged to check My Campus for an opportunity to view/purchase available ticket packages from July 23-August 19.

CAN I CHANGE MY TICKET PACKAGE AFTER THE LOTTERY?

Yes, students can see other available packages in the order screen. Click on the Package you would like, then click order ticket. It will automatically cancel your original package.

I'M A FIRST-YEAR STUDENT, CAN I PURCHASE AWAY TICKETS?

Students who order a ticket package may check My Campus from July 23-August 19 to view available away game tickets.

CAN SOMEONE TRANSFER ME A HOME GAME TICKET?

No, you can request a free ticket that was donated from the pool.

CAN I TRANSFER AWAY GAME TICKETS?

No, away game tickets cannot be transferred.

WHERE IS THE AUBURN TICKET OFFICE?

The Auburn Ticket Office is located next to the scholarship entrance in Neville Arena. The ticket office is opened Monday-Friday from 7:45 a.m. - 5:00 p.m.

WHAT GATES ALLOW ACCESS TO THE STUDENT SECTION?

Students may enter the stadium through gates 5, 6, 7, and 8. Students must present their Ignited Card to security personal at the student gates to enter. The student section includes sections 17-27, upper part of section 28 and sections 99-102. Wheelchair seating is available for students in section 25.

CAN I LEAVE THE STUDENT SECTION?

Yes, students may leave the student section at any time. There is no re-entry into the student section, even if a student exits into other areas of Jordan-Hare Stadium.

DO I HAVE A RESERVED SEAT IN THE STUDENT SECTION?

No, student section seating is general admission. The only exception is if you are a part of an organization with block seating.

HOW DOES AN ORGANIZATION RECEIVE BLOCK SEATING?

For information on the block seating program, please contact the SGA office at www.auburn.edu/sga or 844-4240.

Guest Passes

Students will be able to enter the guest pass lottery when they place their regular student ticket order beginning June 20, 2024 at 10 a.m. based on hours earned at Auburn and on which package they select. To request a guest pass for a game, that game must be in the package the student orders for themselves.

For first-year students, they can request a guest pass for games in their package after the student ticket lottery on July 23, 2024. Students may bring a non-Auburn student to a home football game by purchasing a guest pass. Guest pass cost are based on the cost of a student ticket for that game. A minimum of 250 guest passes are available on a game-by-game basis when you order your student season tickets.

How to Give/Receive a Guest Pass:
Students can request a guest pass when ordering their student Full Season tickets. There will be a lottery no later than August 18, 2024 for the guest passes for each game and everyone will be notified via email. If students did not receive a guest pass in the lottery, additional guest passes might become available the week of the game based on tickets donated back to the pool.

Claim Period

The guest pass claim period for students who won a guest pass from the lottery is on August 18, 2024 until August 23, 2024 at 5 p.m. Lottery Guest passes will be forfeited if not purchased by 5 p.m. on August 23. Additional guest passes might become available throughout the season at the Football Student Ticketing Center at aub.ie/aufstc. Students who received a guest pass from the ticket pool; your period to purchase is from Thursday at Noon - Friday at 5 p.m. the week of the game.

Students must pay the Guest pass fee to claim their guest online at AubTix.com using their banner number and password. If you have not registered your account before, you will be provided a PIN in your email. Guest pass fees must be paid by credit card and cannot be billed to a student's e-Bill. All guest passes must be claimed during this period. No exceptions.

All unclaimed guest passes from the ticket pool will be forfeited after 5 p.m. on Friday the week of the game.

Upgrade Fees

OPPONENTDATEUPGRADE FEE
Alabama A&MAug. 31$30
CalSept. 7$30
New MexicoSept. 14$25    
ArkansasSept. 21$30
OklahomaSept. 28$40
VanderbiltNov. 2$30
ULMNov. 16$25
Texas A&MNov. 23$40

The Guest Pass Fee is the cost of a student ticket for that game.

Stadium Entrance on Gameday
Students must enter with their guest at Gate 6. Students must have a valid Ignited Card to enter, and guests must have the guest pass issued from the box office.

  • Guests must enter with the student who purchased the guest pass, no exceptions
  • Students and guests are subject to the "No Re-Entry Policy" at Jordan-Hare Stadium

GUEST PASSES FAQs

CAN I CHARGE THE UPGRADE FEE TO MY E-BILL?

No. Guest passes must be paid via credit card (Visa, MasterCard, Discover, or American Express).

I MISSED THE CLAIM PERIOD. IS THERE ANY WAY I GET STILL GET MY GUEST PASS?

No, unclaimed guest passes are automatically forfeited once the claim period has ended. Guests may purchase a public ticket (if available) which will be located outside of the student section.

I HAVE MORE THAN ONE GUEST I'D LIKE TO BRING. CAN I GET MULTIPLE GUEST PASSES?

Students are limited to one guest pass per game.

CAN MY GUEST ENTER WITHOUT ME OR AT A DIFFERENT TIME THAN ME OR WITH ANOTHER STUDENT?

No, guests must enter with the student who purchased the guest pass. No exceptions.

I LOST MY GUEST PASS, CAN I GET IT REPRINTED?

No, student guest passes cannot be reprinted/replaced for any reason. Students should take great care with any guest passes issued to them.