Complimentary accessible parking is available on gameday at the VCOM Lot (910 South Donahue Drive). Pre-purchased accessible parking is also available in the Gogue Performing Arts Center Lot (Woodfield Drive) and District Energy Lot (Wire Road).

Click here to purchase. 

To park in the designated accessible parking area, fans will need a state-issued hang tag or license plate for ADA. The individual who was issued the handicapped license plate or hang tag by the state must be present in the vehicle.

ADA Shuttles will transport limited mobility guests from the white medical tent at the intersection of War Eagle Way & Donahue to Gate 14 (west side) or Gate 2 (east side). ADA patrons may through another gate on the west or east side and are not limited to entering through Gate 14 or Gate 2.

The service will begin two hours prior to kickoff for SEC and non-SEC games,and drop-off will be at Gates 2 and 14 leading up to kickoff. After kickoff, drop-off and pick-up will be at Gate 14 (west side) only until the start of the fourth quarter. At that time, pick-up will once again be at Gates 2 and 14 through the conclusion of the game and one hour post-game. 

Shuttles are also available from the District Energy Lot (Wire Road).

Guests needing assistive listening devices can pick up available units at the guest service tables located inside Gate 1U and Gate 14.

Guests needing information or with questions regarding Assistive Listening Devises can contact:

Jarrett Sanders | Graduate Assistant, Auburn University Athletics 
392 S. Donahue Drive, Auburn University 36849
478-319-8566 | ejs0105@auburn.edu

All transactions for tickets, concessions and merchandise locations at JHS will be cashless (debit/credit cards only).

Phone charging stations are located inside the stadium for your convenience during each home game. There are nine stations total and they are located starting on the main concourse behind Section 1, Section 25 (student section), Section 34, in the center of the concourse on both the East and West Upper Decks and two locations within the Nelson Club and one in the North Club and South Club. In addition, there will be exterior charging stations near the main ticket booths on the east and west sides. 

NEW IN 2024: JUUCE portable phone charger kiosks inside Gate 1 and in the Nelson Club will offer fans the opportunity to rent high-speed portable chargers, allowing them to return more quickly to their seats. 

Cooling stations are available for fans at the following locations:

Inside the Stadium

• Next to Section 46
• Next to Section 99
• Inside Gate 12 next to the Scholarship Donors tent (behind Section 9)
• Inside Gate 18 under NW ramp (behind Section 1)

Outside the Stadium

• At the Tiger Transit Bus Stop
• On the corner of South Donahue & West Samford
• On the corner of South Donahue & War Eagle Way

The First Aid Stations are located on the main concourse at Section 46, on the east upper deck at Sections 103 & 111, on the west upper deck at Section 51, and one location in the Nelson Club. For emergencies, please call 911.

Two Guest Services Booths are located on the stadium concourse at Gates 1 and 14. Services offered at these locations include stroller check-in, sensory bags and stadium information.

Guest Wireless Internet Service is available in the stadium and across campus using a smartphone, tablet, or laptop computer. Users may join by selecting the “AU_Guest” Wi-Fi network from their mobile device.

Any items found during the game should be taken to the First Aid Station adjacent to Section 46. Lost items may be reclaimed at the First Aid Station. Items that are not picked up by the end of the game will be given to City of Auburn Police. Items turned over to the police may be picked up at the Police Department located at 141 North Ross Street, Auburn, AL 36830 during regular business hours.

Auburn Athletics is committed to making Jordan-Hare Stadium a sensory-inclusive location. Numerous staff members completed sensory-inclusive training in order to provide the best and most accessible gameday experience for fans attending the game. Sensory bags include headphones and tactile items that can lessen sensory overload for individuals with sensory needs. Bags can be signed out by leaving an ID and contact information with Guest Services personnel at the booths located inside Gates 1 and 14 or at the SOUND trailer located ouside Gate 1. 

Introduced in 2023 in partnership with Jackson Services and Carrier - official partners of Auburn Athletics – SNASY creates a comfortable and inclusive environment for individuals with special needs. A SNASY/Tiger Babies air-conditioned pod will be located adjacent to the ramp outside Gate 1, equipped with a changing station, supplies and personnel. Families needing assistance may benefit from a dedicated tent on Nicholls Lawn near the ADA bus drop-off location, along with special needs supplies at all in-stadium first aid stations. The accessible tents and spaces will offer private locations for individuals who need a quiet and secluded environment and are designed to ensure easy entry and exit for all attendees, including those with mobility challenges.

Learn more at SNASY.vip.

Auburn Athletics offers a text message service that allows fans to send questions, concerns, or requests via their mobile phones to the command and control center at Jordan-Hare Stadium. For stadium assistance or to report an issue, text your issue and location to 334-591-HELP (4357). Standard text message rates apply.

Tiger Babies is a service provided by the Auburn School of Nursing for nursing mothers. A total of five locations can be found in the stadium by Section 13, Section 43, & inside the First Aid station at Sections 51, 111, and the Nelson Club. An additional station is located outside of Gate 1. 

For your convenience, complimentary water refill stations are available throughout Jordan-Hare Stadium and can be found between near Sections 1, 10, 22, 25, 27, 33, 54 (upper), 99 (upper) and 108 (upper). Fans are allowed to bring in one empty clear water bottle for use at the complimentary water refill stations and one unopened factory-sealed bottle of water (up to 1 liter in size).

• Emergency announcements may be made on the stadium public address system, outer concourse, or voice capable outdoor warning sirens on campus.
• Tune your radio to FM 94.3 for emergency updates.
• Tune your radio to AM 1650 for gameday traffic updates and information in the event of an emergency.
• Police, event staff and emergency responders can assist if you need information or direction.

• If instructed to evacuate the stadium, leave in an orderly fashion and assist others as needed.  
• Do not return until told it is safe to do so by police, event staff or other emergency responders.
• Do not use elevators in the event of a fire evacuation or power failure.
• Should an evacuation of Jordan-Hare Stadium be required or if fans elect to leave the stadium to seek shelter in designated shelter buildings, re-entry will be allowed with presentation of the patron’s ticket once the emergency situation has ended.

• Designate a location both inside and outside of the stadium to meet friends  and family if you become separated.— Once seated, locate the nearest exit and an alternate exit just in case you have to evacuate.
• Report any activity that is unusual, suspicious or causes you concern  to the nearest police officer or event personnel.
• To send a message to command and control at Jordan-Hare Stadium, text YOUR ISSUES AND LOCATION TO 334-591-HELP (4357).
• Always follow the directions of the announcer, police, event staff and emergency responders.

• Monitor the weather prior to the game.
• Take the necessary precautions to protect your family and friends from severe weather before, during and after the game.
• If notified to seek shelter, the outer concourse as well as the buildings immediately surrounding the stadium will be open for your use. 
• Gameday Shelter Map