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Before You Arrive

Mobile tickets can easily be accessed through your online account or the Auburn Tigers Mobile App

To prepare for gameday, we recommend the following:

  1. Once you receive your tickets, please add them to your mobile wallet. If there are time changes to the game, they will automatically be adjusted if the ticket is in your wallet. By adding your ticket(s) to your mobile wallet in advance, you can avoid slow or weak Wi-Fi or cellular signals at the stadium. 
  2. If you are attending with guests, transfer each person their individual ticket in advance. 
  3. Make sure you have a full battery charge before heading to the stadium.
  4. Make sure your screen brightness is all the way up. 
  5. Make sure your phone’s screen is clean and free of scratches and cracks.

Full step-by-step instructions on how to access, transfer and resell your tickets are listed below as well as answers to frequently asked questions.

Download Digital Tickets - iOS

Download Digital Tickets - Android

Download Instructions

 
 
Step 1: Visit the Auburn Tigers App on your mobile device, select “My Tickets” in the bottom right corner, then select “My Account.” 

Step 2: Sign into your online ticket account.

Step 3: Click "View More" under "My Upcoming Events" and a list of games will appear, then tap on the event you wish to download to your digital wallet.

Step 4: Select "Add All to Apple Wallet" to add all available tickets to your wallet. Individual seats can also be added by selecting "Add to Apple Wallet" under the seat.

Step 5: Select "Add" or "Add All" in the top right-hand corner to add to your Wallet app.

Note: By downloading tickets to your wallet prior to entering the stadium gates, cell phone reception and Wi-Fi connectivity is not required to access the tickets in your wallet.

Step 6: The ticket will be added to your Wallet app. Access the Wallet app to scan at the game.

Note: Please do not print the digital tickets on paper as the ticket and barcode is only made to scan on a digital device.

Step 1: You will receive an email to the email address listed on the ticket account with the subject: “Your Digital Tickets for Your Auburn Purchase Have Arrived!”

Note: If you cannot locate in your inbox, please check your spam or junk folders.

Step 2: There is an individual link for each game. Click the game link for the tickets you would like to download.

Step 3: Download tickets to your Apple Wallet (iPhone) or Google Pay (Android).

Step 4: Click “add” in the upper right-hand corner to add to your Wallet app.

Note: By downloading tickets to your wallet prior to entering the stadium gates, cell phone reception and Wi-Fi connectivity is not required to access the tickets in your wallet.
 
Step 5: The ticket will be added to your Apple Wallet/Google Pay app. Access the ticket in the app to scan at the gate.

Note: Please do not print the digital tickets on paper as the ticket and barcode is only made to scan on a digital device.
 

 

 

Step 1: Visit AUBTIX.com on your smartphone, select “Access My Account,” and sign into your online account.

Step 2: Click “View More” under “My Upcoming Events” and a list of games will appear.

Step 3: Tap on the event you wish to download to your digital wallet and select “Add All To Apple Wallet” to add all available tickets to your wallet. Individual seats can also be added by selecting “Add to Apple Wallet” under the seat.
 

Step 4: Select “Add” or “Add All” in the top right-hand corner to add to your Wallet app.

Note: By downloading tickets to your wallet prior to entering the stadium gates, cell phone reception and Wi-Fi connectivity is not required to access the tickets in your wallet.

Step 5: The ticket will be added to your Wallet app. Access the Wallet app to scan at the gate.

Note: Please do not print the digital tickets on paper as the ticket and barcode is only made to scan on a digital device.
 

Transfer Instructions

Step 1
Sign in to your online account:

  • If you have already activated your online account, enter your account number or email address and password.
  • If you have forgotten your password, click the “Forgot Password” link, enter your email address, and a temporary password will be sent to you.
  • If you have never activated your online ticket account, click “Register” under “Existing Customer.” You will need to have your TUF number and PIN. Contact the Auburn Ticket Office at (855)-282-2010, option 1, if you do not have this information.

Step 2
Once you have signed in/activated your account, click on the “My Account” link on the menu at the top.

Step 3
Click the “Tiger Ticket Transfer” link under “My Tickets” on desktop, or “Transfer Tickets” on mobile.

Step 4
You will see a list of games available for transfer. Click the drop-down arrow to reveal the available seats for each game.

Step 5
Check the box next to the seat(s) you would like to transfer for the selected games and click “Continue.”

Step 6
Enter the recipient's name and phone number or email address, select review transfer, and click “Transfer Tickets.” You have now transferred your tickets.

The recipient will receive a text message or email to let them know that a transfer has been initiated. The recipient has until the start of the event to accept the transfer.

The season-ticket holder will be sent an email notice of the recipient’s acceptance or rejections. If the tickets are accepted, the original tickets will be canceled, and the barcode will be de-activated and rendered useless. Please not that if you attempt to use your transferred tickets for admittance to the game, the tickets will be rejected at the gate when scanned and your ticket privileges may be revoked.

Step 1
Click the link in the text message or email and select “Accept Transfer.”

Step 2
Sign into your online ticket account using your account number or email address and password. If you have never used the online ticketing system, you will need to create an account by clicking “Register” under “New Online Customer.”

Step 3
Once accepted, the digital tickets will be sent via email. The tickets may also be downloaded through your online account.

Ticket transfers can only be canceled prior to the recipient accepting the transfer or after the recipient rejects the transfer. After the transaction has been canceled by you or rejected by the recipient, you may transfer the tickets to another person or retain the tickets and use them yourself.

Step 1
Complete Steps 1 and 2 of “Transfer a Ticket” to login to your account.

Step 2
Click the “Cancel Pending Transfer” link under “My Account.”

Step 3
Click the drop-down arrow on the transfer you wish to cancel.

Step 4
Select “Cancel Transfer” then select “Cancel Transfer” in the pop-up tab.

NOTES

  • There is no charge to transfer tickets.
  • Tickets can now be transferred an unlimited number of times.
  • Photocopies, scans, pictures of tickets and other third-party codes are NOT accepted to gain entry into any event.

Frequently Asked Questions

No, you can add multiple digital passes from the same event into your smartphone wallet, up to 10 tickets for one event. Once you get to the gate, you will have to scan each ticket, but you will be able to do that just by swiping on your mobile device between each scan.

We recommend making sure your mobile device is fully charged on gameday and downloading your tickets to the Apple or Google wallet before arriving at the venue, however there are options if a problem arises. You can come to the ticket window, present an ID and we will be able to print your tickets.

Yes. It is free to create an account to accept tickets that have been transferred to you or tickets you are transferring to someone else. Once a user creates or logs into an Auburn ticket account, and subsequently utilizes the transfer process, that allows our ticketing staff the ability to assist should any issues arise on gameday.

No. Digital tickets presented on a mobile device or printed tickets provided by the Auburn Ticket Office are the only acceptable tickets at the gate. A barcode transferred to paper is not accepted at the gate.

Yes. You may log into your Auburn ticket account on your mobile device or the Auburn Athletics Mobile App to transfer your tickets. You do have the option to cancel a transfer before it is completed.

No. Tickets that have been printed at home are not valid.

No. Screenshots will not be valid for entry to events.

No. Tickets can only be transferred through your Auburn ticket account on your mobile device or by using the Auburn Athletics Mobile App. While some fans previously used the “share pass” function within the Apple wallet, this functionality is no longer available.

Yes, you can still transfer your tickets online through your Auburn ticket account or the Auburn Athletics Mobile App. The ticket in your wallet will be voided once transferred.

You will receive a text message or email with a link to accept the transfer. Login to your existing Auburn ticket account, or create a new account. You will then be able to accept the transfer and add the tickets to your digital wallet.

Please visit our box offices at the venue and present a valid form of photo ID that matches the name associated with the account. We recommend fully charging your smartphone before you arrive.

Auburn ticket account: Use your smartphone to log in to your ticket account at aubtix.com. Your tickets will be listed under My Tickets. Auburn Athletics Mobile App: Open the app and select the Tickets tab on the bottom of your screen. Your tickets will be listed under Manage Tickets. Email: An email will be sent that will contain a link to access the tickets. Open the email on your smartphone and tap the link to access the tickets and add them to your Apple Wallet or Google Pay app.

Tickets will not be viewable on your account until closer to the start of the football season.

Tickets will not be viewable on your account until closer to the start of the football season.

Use your smartphone to log in to your Auburn ticket account at aubtix.com. Once logged in, you will find all of your active tickets for the season listed under “My Tickets."

If arriving separately, you can transfer a ticket to each member of your party. This will allow you and your guests to arrive at your own convenience. Via aubtix.com, select the tickets you wish to transfer and enter their cell phone number or email address. They will receive a text message/email instructing them to accept the tickets. They will need to log into their Auburn ticket account or simply create an account for new customers to accept their tickets. Once your guest(s) have accepted the transfer, they will be able to add the ticket to their phone.


Contact Us

Office Hours

Monday-Friday, 7:45 a.m. to 5 p.m. CT