• The Neville Arena Ticket Office will open at 8:00 am for games kicking off at 1:00 pm of earlier. The ticket office will open four hours before kickoff for games starting after 1:00 pm. 
• The Neville Arena Ticket Office will remain open until the conclusion of halftime. 
• The Jordan-Hare Stadium Box Offices will open two hours prior to kickoff and are located between Gates 6-7 on the southeast side of the stadium, between Gates 2-3 on the northeast side, and between Gates 13-14 on the west side.
• The Jordan-Hare Stadium Box Offices will remain open until the conclusion of halftime.   

Tickets obtained from sources other than the Auburn Ticket Office could be lost, stolen, or counterfeit tickets and, if so, may be seized and canceled without compensation. Management reserves the unrestricted right to revoke this license or to refuse admission or remove any person whose conduct is deemed unbecoming.

• The Auburn Athletics Ticket Office is located on the first floor of Neville Arena next to the Arena Scholarship entrance (by the Charles Barkley Statue) facing the west side of Jordan-Hare Stadium.
• Office hours are 7:45 a.m. to 4:45 p.m. Monday – Friday.
• For ticket information, call (855) AUB-2010 Option #1.

Auburn Athletics does NOT permit photocopies, scans, screenshots, or pictures of tickets to be used to gain entry to Jordan-Hare Stadium. Digital tickets also can not be printed and scanned for entrance. Only original or officially transferred tickets will be accepted for entrance.

Tickets may not be used for advertising, promotions (including contests and sweepstakes), or other trade purposes without the expressed written consent of the Auburn University Athletics Department and/or Auburn Sports Properties.

Trouble downloading digital tickets to your mobile device? Need to know how to transfer a ticket to a friend? Tutorial videos and answers to many common digital ticket questions can be found on the Digital Ticket website.

• General Ticket Pick-Up: Neville Arena Box Office
• Auburn Player Guest Ticket Pick-Up: Gate 19
• Media Credentials: West Ticket Booth (enter through Gate 14)
• Visiting Team Player Guest Ticket Pick-Up: Gate 1
• Suite Ticket Pick-Up: East Elevator Lobby

The Auburn Athletics Ticket Office uses electronic scanners at all gates. This technology helps cut down on fraudulent tickets entering Jordan-Hare Stadium as well as gives ticket holders the ability to receive digital tickets, transfer tickets and use the ticket donation options.

If ticket holders are unable to attend Auburn football games at Jordan-Hare Stadium, there is now a convenient and free way to transfer or donate those tickets to other Auburn fans. Log on to AUBTIX.com.

The Auburn Ticket Office offers four separate locations for resolving ticketing issues on gamedays. The Neville Arena Ticket Office, and all three stadium ticket booths (West, Southeast, & Northeast) offer ticket troubleshooting. Please visit one of these locations for assistance on ticket related issues.

Block seating will be available to recognized organizations based on their spirit point accumulation in Sections 24-27. Every student, regardless of block affiliation, must order his or her own tickets. Spirit block seating will be enforced until 15 minutes prior to kickoff, and any unoccupied seats will be open to any student after kickoff. Spirit points are calculated and maintained by the Student Government Association. For more information on the block seating program, please contact the SGA office at auburn.edu/sga or (334) 844-4240.

• Students will receive no penalty if they return their unwanted ticket to the pool before midnight the Sunday night prior to the game.
• Students will receive 1 penalty point if they return their ticket after Sunday at midnight but before 5 p.m. on Friday before the game, the point at which tickets may no longer be returned.
• Students will receive 2 penalty points if they fail to attend the game or fail to arrive by the start of the 2nd quarter.
• If a student receives 4 or more points during the season, they will lose post-season (bowl and championship games) ticket privileges and will be dropped below first-year status during ticket orders the following season.

The Student Section includes Sections 17-27, upper part of Section 28, Section 99 and Section 100. Wheelchair seating is available for students in Section 25. Students may enter the stadium through Gates 5,6, 7 and 8. There are barriers at each end of the Student Section in order to prevent non-students from entering. Students must present Ignited Card to security personnel at the student gates to enter. There is no re-entry to the Student Section, even if a student exits into other areas of Jordan-Hare Stadium.

Wheelchair seating is available for students in Section 25. Due to the large number of fans, people with special needs (e.g. those with disabilities, health concerns, elderly, etc.) are encouraged to plan on entering/exiting the stadium prior to peak times. Enter the stadium at least 45-60 minutes before kick-off. Exit prior to the end of the game or make plans to remain in your seats for 45-60 minutes after the game for consideration of your health and safety

Students can now donate their ticket back to a ticket pool. The ticket pool is first come/first served. Any student who does not have a ticket for a game can request a free ticket from the pool.