Below are answers to frequently asked questions for Auburn student tickets.

If you have additional questions, please contact the Athletics Ticket Office at (855) 282-2010 option 1, or email us tickets@auburn.edu.

Frequently Asked Questions

If student season tickets sell out, continue to monitor My Campus for cancelations. When a student cancels his or her tickets, those tickets are immediately entered back into the system for sale.

The last day to order or cancel tickets is August 19, 2024.

Student football ticket charges will be added to the eBill no later than the September statement.

The deadline to cancel tickets is August 19, 2024. After this date, cancelations will not be accepted. There will be no refunds for any reason. Students should make sure they will be enrolled for the Fall Term. Withdrawal from school will not automatically cancel an order or clear the charges.

Student tickets cannot be used if a student is not enrolled in Fall Term classes. Students will be held responsible for tickets ordered. No exceptions.

No, but students who order a ticket package for home games are eligible to purchase away game tickets. Away game tickets are limited to one per student and are subject to availability.

Yes, students must select the larger ticket package before selecting smaller packages. If selected, students will only receive one of the packages.

Email notifications of the lottery results will be sent the same day as the lottery (July 23).

No, once a student is selected for a ticket package, the sale is automatic. The selected ticket package will be automatically added to the student's account.

After the lottery is complete (July 23), first-year students who did not receive tickets through the lottery are encouraged to check My Campus for an opportunity to view/purchase available ticket packages from July 23-August 19.

Yes, students can see other available packages in the order screen. Click on the Package you would like, then click order ticket. It will automatically cancel your original package.

Students who order a ticket package may check My Campus from July 23-August 19 to view available away game tickets.

No, you can request a free ticket that was donated from the pool.

No, away game tickets cannot be transferred.

The Auburn Ticket Office is located next to the scholarship entrance in Neville Arena. The ticket office is opened Monday-Friday from 7:45 a.m. - 5:00 p.m.

Students may enter the stadium through gates 5, 6, 7, and 8. Students must present their Ignited Card to security personal at the student gates to enter. The student section includes sections 17-27, upper part of section 28 and sections 99-102. Wheelchair seating is available for students in section 25.

Yes, students may leave the student section at any time. There is no re-entry into the student section, even if a student exits into other areas of Jordan-Hare Stadium.

No, student section seating is general admission. The only exception is if you are a part of an organization with block seating.

For information on the block seating program, please contact the SGA office at www.auburn.edu/sga or 844-4240.

Student Tickets on Mobile

No, you can only use your phone to enter.

Yes.

You can still tap your phone if your battery is dead.

Guest passes will still be a separate ticket, which you will need to scan in separately with your phone at Gate 6.

No, you need to return your ticket so that it can be claimed by another student.


Contact Us

Office Hours

Monday-Friday, 7:45 a.m. to 5 p.m. CT